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COOKIES
We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies.
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This privacy policy sets out how Landscaping Supplies Direct uses and protects any information that you give Landscaping Supplies Direct when you use this website. Landscaping Supplies Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Landscaping Supplies Direct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at purchases@lsd.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
COOKIE name
COOKIE Description
CART
The association with your shopping cart.
CATEGORY_INFO
Stores the category info on the page, that allows to display pages more quickly.
COMPARE
The items that you have in the Compare Products list.
CURRENCY
Your preferred currency
CUSTOMER
An encrypted version of your customer id with the store.
CUSTOMER_AUTH
An indicator if you are currently logged into the store.
CUSTOMER_INFO
An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS
Stores the Customer Segment ID
EXTERNAL_NO_CACHE
A flag, which indicates whether caching is disabled or not.
FRONTEND
You sesssion ID on the server.
GUEST-VIEW
Allows guests to edit their orders.
LAST_CATEGORY
The last category you visited.
LAST_PRODUCT
The most recent product you have viewed.
NEWMESSAGE
Indicates whether a new message has been received.
NO_CACHE
Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site.
POLL
The ID of any polls you have recently voted in.
POLLN
Information on what polls you have voted on.
RECENTLYCOMPARED
The items that you have recently compared.
STF
Information on products you have emailed to friends.
STORE
The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS
The products that you have recently viewed.
WISHLIST
An encrypted list of products added to your Wishlist.
All Bowland Stone orders are shipped directly from Bowland Stone by them. The lead time is about 8-15 working days. Next-day delivery is not available.
Stratford paving authentically captures the elegance of time-honoured stone, making it feel right at home from the moment it’s laid. With stones beautifully reproduced in Antique Grey and Parisian in a large array of sizes, Stratford paving is a cost-effective and flexible solution.
Textured surface finishes for a natural look and better slip resistance.
Concrete paving slabs are made from a mix of aggregate, sand, cement, pigments and dyes. Manufacturing processes can vary slightly (especially between pressed and wet-cast), some processes add very little whereas others can add much more. The mixture is then funnelled into a paver mould. Concrete or reconstituted paving tend to have less colour variation than natural stone paving and more controlled undulations on the riven slabs.
Edge Finish
Sawn / Straight
A straight edge paving slab tends to give a modern feel to any patio. This is achieved by cutting at a 90 degree angle to the top surface of the slab with a sharp mechanical saw.
Surface Finish
Slightly Textured
Textured or blasted natural stone is achieved by shot blasting the paving slabs with sand at high pressure. This will give a non-slip surface.
Dimension Policy
Sizes and coverage are those attained when laid with a 10mm joint.
Thickness
45mm
Calibrated / Uncalibrated
Calibrated means an additional process is applied to the natural stone to ensure the thickness is even and not variable by shaving off the underside. Some people prefer un-calibrated paving slabs as it is thicker, whereas other prefer the thinner even thickness as it is quicker to lay. It is a matter of personal preference, both have their benefits. Man-made stone tends to be calibrated regardless as it is made in a mould.
Calibrated
Thickness Policy
Thickness stated is subject to manufacturers tolerances which is typically +-3mm.
Units Per Pack
26
Pack Coverage (m2)
5.76
Pack Contents
A mixed patio pack consists of the following sizes:
9 - 600 x 600
11 - 600 x 300
6 - 300 x 300
The quoted pack m2 allows for joint widths of 10mm.
Our standard method of delivery for heavy items is using the pallet delivery network. The delivery will arrive on a lorry with an electric tailift and a hand pump truck.
Access must be made for a lorry (up to 32ft) otherwise additional delivery charges may be payable. You must advise us of any restrictions that will impede the delivery vehicles from delivering the Products. The Products will be delivered to the kerbside outside. Our couriers are not insured to take goods onto your premises without permission. If you require the driver to come onto your property (at their discretion and deemed safe) with the wagon, the Products, or both, this is entirely at your own risk and if the driver or wagon damages anything (including but not limited to, manhole covers, tarmac driveways, block paved drives, flagged driveways / graveled or stoned driveways, grassed areas, walls, pillars, gate posts, gates, trees, hedges, telephone wires, lights) the cost of repair will be your responsibility.
Ensure that the delivery area is flat and solid enough to take the weight of a pallet truck carrying up to 1000kg in weight. Please note Gravel and Grass are not classed as solid and flat. If the delivery area is not flat the driver will require help in getting the pallets off the vehicle. If help cannot be given there will be a redelivery charge to deliver at a time when help can be given. If you live on a hill you will need to call us before you order to find out if our delivery company can deliver to your address. This is for health and safety reasons, usually the easiest method of getting around this is for the order to be delivered to the nearest flat ground. It will be your responsibility to move the goods to your property. Deliveries via hiab or moffet can be arranged but at an additional cost, click for further details.
Smaller items will be delivered via a parcel courier.
All delivery methods will require someone to accept the delivery, check it over and sign that they have been received in good condition. Please note any damages on the delivery sheet / electronic device, do not use the product and contact us straight away.
Next day, AM/PM or even Saturday deliveries can be arranged at an extra cost. Please add your items to the shopping cart for an instant quote.
Pallet Deliveries
After your order has been dispatched you will be contacted on the phone (within 3 days), by your local pallet delivery company in your area, once they receive the goods from our local depot, to book-in a day that is convenient for you. (this will not occur on Timed, Next Day & Saturday deliveries)
Parcel Deliveries
After your order has been dispatched you will receive your goods within 2-3 days. No telephone book-in will occur.
Remember when handling your goods:
Take care when removing the packaging / banding and also when removing the product out of the crate / pallet as they may have weakened during transit and could be unstable.
The product is quite heavy, and some larger products can weigh a lot. Consider this when arranging the delivery, as you may need appropriate lifting equipment, or an extra pair of hands.
To ensure you prepare adequately for pallet deliveries please watch the video below for a comprehensive guide and also read the full delivery guide https://lsd.co.uk/delivery-details